Shipping policy
Shipping rates
- Standard shipping: $4.95
- Free on orders over $75
Processing time
We pack your order and hand it to the carrier within 1-2 business days. Orders placed over a weekend or on a US holiday go out the next business day.
Delivery time
Your delivery estimate is shown at checkout before you pay, and it's the one to go by.
Sicaly pieces are fulfilled from our overseas partner warehouse, so transit takes longer than it would from a US-only brand. We'd rather say that up front than have it be a surprise.
Tracking
You'll get a tracking link by email as soon as your order ships. If the tracking hasn't moved in several days, email us and we'll chase the carrier for you.
Wrong address
Double-check your shipping address before you pay. If you spot a mistake, email info@sicaly.com within 12 hours and we'll try to catch the parcel before it leaves. Once it's shipped we can't reroute it.
Lost or stuck parcels
Email info@sicaly.com with your order number and we'll open a case with the carrier and keep you posted.